Warranty Information

General Warranty

Certain products that contain defects in the material or protection will be considered a warranty issue when bought within 30 days. If a product is considered to be a warranty issue then the equipment will be repaired or replaced by Discount Hockey. The warranty does not cover lost, stolen, misuse of product, improper handling, modified equipment, and normal wear and tear. After Discount Hockey’s 30 day warranty the customer has the ability to seek warranty coverage through the manufacturer, directly. Hockey equipment manufacturers may have separate time constraints for their warranty programs. 

 

Detailed Warranty Chart

Please click this link to view a detailed warranty chart broken down by each manufacturer. You may also email Warranty@DiscountHockey.com for more information.

 

Stick Warranty

Composite hockey sticks come with a 30 day manufacturer defect warranty. If a composite hockey stick breaks within 30 days of the original purchase date, it may be eligible for a replacement. These warranties are handled by the manufacturer directly. It is the discretion of each company how they choose to handle their warranty claims. Below is the list of companies and how their warranty process is handled. Review the information. If your stick qualifies for a replacement, place a warranty claim and wait to receive a return authorization. The customer is responsible for shipping the broken stick along with the original proof of purchase and the return authorization number. Once received, the warranty claim will be processed. If found to be a manufacturing defect a replacement stick will be issued at the cost of the manufacturer. Any questions regarding a company's specific warranty policies can be answered in their own individual warranty information. 

 

BrandPhone NumberInternet Warranty Contact Information 
Alkali 1(855) 425-5254 Email Alkali: info@alkalihockey.com
Bauer 1(888) 509-6875 http://www.bauer.com/warranty
CCM 1(800) 644-1677 http://reebokccm.com/en/warranty
Eagle   Email Discount Hockey: support@discounthockey.com
Easton 1(888) 259-1297 http://www.eastonhockey.com/support/warranty
Graf   Email Discount Hockey: support@discounthockey.com
Reebok 1(800) 644-1677 http://reebokccm.com/en/warranty
Sher-Wood 1(800) 563-2202 http://www.sher-wood.com/warranty.php
Warrior 1(800) 968-7845 http://www.warrior.com/Hockey/returns-warranty-usa-hockey,default,pg.html